Alert Action Reports

Robert Maxim Alert Action Reports© is a service which monitors your online reputation. Alert Action Reports© are notices sent to you when we find web pages, newspaper articles, blog and forum comments, etc. on the Internet that contain information of concern about your company. Alert Action Reports© are an Internet early warning system for your business.

Why Use

With the popularity of online public forums and social networking websites you need to monitor and respond to what is being said about your business on the Internet. Protecting your social reputation is vital!

How To Works

We use a Web search spider that crawls the Internet looking for any mention of your company. The spider digs through a massive database of Internet content for specified words and phrases related to your company. The database is constantly updated and anything containing these targeted words is sent to us. We manually read the information, select any items of concern for you and suggest what should be done. This service saves you from constantly searching for comments about yourself, sifting through many hundreds (thousands...) of false alarms, and then not knowing what to do if something critical is found!

Can't I just Ignore it?

Consumers now have the power to freely voice their opinion about your business. The Internet has become a Word-of-Mouth on steroids... Trouble is, regardless if these comments are truthful or not, you need the opportunity to respond and show that your company stands behind its work. Alert Action Reports© can quickly inform you when your name appears on the Web... and recommend what you should do!

Target Words

Alert Action Reports© can be used to:

  • find out what is being said about your company or services.
  • find out what is being said about you and your employees.
  • monitor specific websites for any mention of your company (eg. Facebook, Twitter, Yelp, InsiderPages, etc.)

Typical monitoring terms it would be:

  1. your business name
  2. owner or manager's name
  3. business name on specific website #1 (eg. InsiderPages)
  4. business name on specific website #2 (eg. FaceBook)

Additional terms can be added for:

  • variations of company name,
  • employee names (comments about work your employees do),
  • your address,
  • your phone number(s),
  • service keywords + your city or location (monitor your competitor's pricing, etc.)

Our Alert Action Reports© service includes four (4) search terms or phrases. Additional terms can be added to your reports.