Articles about auto repair shop Customer Relationships
The secret to TrustBuilder's outstanding performance is simplicity. I like to call it our KISS* (Keep It Simple Success) principle.
TrustBuilder started as a customer relationship service to help companies request customer reviews. The more we simplified it the better it worked. A real testament to our KISS principle.
Your customers can be your private business analysts and advisors. Who else knows your business from the customer's side as well as them. Some of them have many years of experiences and observations of how your business operates. They have a wealth of information they will be willing to share with you, if you ask in the appropriate way. Many business people have a difficult time putting themselves in their customers shoes...
Successful businesses satisfy customer needs and wants. They pay attention to customers.
Loyalty isn't won in a single transaction or simply with a loyalty card program.
It's won over time as companies build relationships with their customers.
Three Steps To A Winning Customer Loyalty Strategy:
State your Brand Promises. Everywhere. Your website. Google Business Profile. Social media. Directory listings. Brand promises should be the core of your company description.
Do you know what makes your customers happy or unhappy?
Are you ready to hear what really makes your customers happy?
Want a simple way to measure & improve customer satisfaction?
The simple way to measure and improve customer happiness is to use a customer relationship platform like TrustBuilder.
Customer referrals are a great way to find new customers. Being more referable will make referrals work even better. To get customer referrals you need to become so remarkable customers can't stop talking about you. And once you've got people talking about you can stop paying for expensive, ineffective advertising and rely on referrals only marketing!