Auto Repair Shop Management

A TrustBuilder user recently mention that one of the best features was allowing him to monitor what is happening at his business while he is not there.

Employee Performance

TrustBuilder can help the business owner remotely monitor customer satisfaction and how the employees are performing. It allows the owner to catch service failures, rescue the customer, and fix the management problem. Also find employees who can't work independently... and either train them, or replace them.

Environmental Fee Charges are Bad For Business

It's all in the presentation

Be careful that uniqueness and service specialization doesn't put you out of business. If you become so specialized or unique there may not be enough customers to support your business. This may seem obvious but many operators seem to be unaware of the basics of marketing and business management.

Leaders and losers

To thrive in a price driven market you need to to be a HIGH VALUE LEADER. Some auto repair shops know they're leaders. Some think they're leaders. Many don't know they're losers. Consumers know the difference and quickly find the leader. What are you?

The High Value LEADER offers the lowest price for highest quality products resulting in high consumer value.

In contrast the low price LOSER provides low pricing for low quality products. Think poor value. Consumers notice the difference and the High Value LEADER becomes the winner.