Auto Repair Shop Marketing Specialist

Why Your Online Reputation Is Critically Important

Why your online reputation is more important than ever:

  • 4 out of 5 consumers chose not to buy after seeing negative information online.
  • 80% of people say they have received advice via social media regarding what product or service to purchase.
  • 78% of consumes trust peer recommendations (reviews).
  • Only 14% of shoppers trust advertising.

Your business reputation has become vitally important to making your marketing work. It is the proof you can be trusted to do what you claim to do. Reputation is the first thing vehicle owners check once they select your business as a possible service provider.

RobMax promotes the A-B-C's of Marketing. Advertising attracts potential new customers, your Background story tells them your who, what, where of what vehicle owner can expect, and your Credibility or reputation is established by what customers say about you on the internet. Customer reviews and testimonials will make or break you!