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Customer Retention


Not all customers are created equal — in the long term, the one-time customer is far less valuable than the loyal customer who brings all of their vehicles to you on a regular basis — this is the essence of auto repair customer retention.

Bring them back

Robert Maxim customer retention systems help auto repair businesses keep their valuable customers coming back. This means reduced spending on advertising to attract new customers, and less need to discount services.

Low cost + easy

You have five low cost, easy to operate customer retention systems to choose from: